3E Company Introduces Global Chemical Incident Response Hotline Service
Service offers single point-of-contact for reliable 24-7-365 international hotline infrastructure to aid chemical product stewardship
Monday, March 23, 2009 – 3E Company®, the leading provider of environmental health and safety (EH&S) compliance and information management services, today announced the availability of its new Global Chemical Incident Response Hotline service. Chemical manufacturers and distributors can now use a single point-of-contact to provide their customers and supply chain partners with a reliable 24-7-365 hotline for chemical incidents associated with their products that may happen during use, transportation or storage. This service simplifies the chemical incident response process, reduces risk, promotes compliance, assists manufacturers and distributors in supporting their corporate chemical stewardship mandates, and provides a single global source for immediate access to valuable EH&S information and resources.
3E Company provides users with a dedicated 24-7-365 call center infrastructure and emergency telephone numbers that can be used worldwide on global Material Safety Data Sheets (MSDSs), dangerous goods transportation documents, and other hazard communication documents such as product labels and Transport Emergency Cards (Tremcards). Now a global chemical manufacturer or distributor can use a single provider in multiple use-case scenarios for initial response to chemical incidents related to their manufactured products. Global manufacturers and distributors can display 3E Company’s telephone number on their MSDSs, enabling 24-7-365 incident response to spills, ingestions, or exposures related to their products. Companies that ship products globally can also display the number on shipping documents as the emergency contact number when preparing their shipping papers.
In the event of an incident related to a client’s product, all calls are managed and responded to by an experienced response specialist through 3E Company’s EH&S Mission Control Center infrastructure, which supports more than 150 languages worldwide. 3E Company hazardous materials specialists are on site 24-7-365 to provide callers with required emergency and incident response information, in accordance with customer provided protocols, including product safety and MSDS information, access to chemical poison and exposure specialists, environmental health and safety guidance and immediate notification to the client’s corporate contacts. Customized client notification services are also available for companies that require detailed, multi-step and complex notifications per incident to comply with their own internal policies and procedures.
“In today’s environment supporting global chemical manufacturing, management, and distribution needs while fulfilling regulatory requirements is a significant challenge. Finding a partner that can support you anywhere in the world can be a bigger one,” said Isaac Powell, Technical Services Product Manager, 3E Company. “3E Company’s Global Chemical Incident Response Hotline Service provides a single point-of-contact for companies who need reliable 24-7-365 emergency response for clients using their products or for incidents that may happen during transportation, storage or use of those products.”
The Global Chemical Incident Response Hotline service is available immediately and is currently utilized by a number of Fortune 500 companies to support their chemical stewardship needs throughout the world.
About 3E Company
3E Company is the first company to provide a comprehensive suite of services for environmental, health and safety (EH&S) related chemical and hazardous materials information and compliance management that addresses the entire chemical lifecycle. This suite of services includes regulatory research; MSDS authoring, distribution and management; transportation; emergency response; training; regulatory reporting; and hazardous waste management. 3E has the industry leading combination of a 24-7-365 hazmat mission control call center, with an online platform for hazmat compliance information management, all built on a foundation of the world’s premier hazardous substance database of global regulatory and compliance information. Its international, multi-lingual professional staff is composed of regulatory specialists, experienced product stewards, industrial hygienists, attorneys, chemists and chemical engineers, MSDS experts and EH&S systems consultants.
3E’s services offer a cost effective program for global regulatory compliance management by alleviating the pain, managing risk, increasing the efficiency and enhancing staff productivity and enabling EH&S professionals to focus on more strategic functions. Today more than 7,000 customers have partnered with 3E including Costco Wholesale Corporation, America West, Eastman Chemical, Temple-Inland, Menasha and PacifiCorp. 3E was founded in 1988 and is the recipient of the 2002, 2003, 2005 and 2006 Commitment to Worker Safety Awards in Online and MSDS Services from Compliance Magazine, which also recognized 3E Online-MSDS in 2005 with an Award of Excellence for its Best of the Web Awards. The privately held company is headquartered in Carlsbad, CA with additional operations in Massillon, OH, Bethesda, MD, Kingsport, TN, Montreal, Quebec and Copenhagen, Denmark. For more information on 3E Company, visit www.3ecompany.com, send e-mail to firstname.lastname@example.org or call 800-360-3220, 760-602-8700 or, in Europe, +45 70 22 81 70.