Thursday, August 26th, 2021 | Choose your preferred time
Cognitive Bias and Incident Investigations
How it Happens & How to Avoid
People are prone to unconscious biases that help us form our thoughts, reactions, responses, and perceptions.
Most of the time, these mental shortcuts help us.
But when a detailed, accurate recollection is needed, such as during an incident investigation – these biases can prevent us from seeing the whole picture.
So how can you tell when your teams – or your own – biases are helping, and when they’re hurting?
This webinar will uncover the most commonly problematic cognitive biases for incident investigations and how you can prevent these biases from impact safety in your workplace.
Tune in to learn:
- How our brains make decisions, recall events, and process information in the workplace
- Which cognitive biases impact workplace safety and hinder investigations
- The most common biases and how to overcome them
- Tips for reducing the effect of biases on investigations, reports, and more
Duration: 1 hour
Jennifer Serne, Assistant Professor, Central Washington University, Safety & Health Management Program
Jennifer Serne is an Assistant Professor in the Safety Health Management program at Central Washington University. Before that, she worked for 20 years in the safety industry in research safety, pharmaceutical safety, radiation safety, and emergency response and was the lead inspector of medical and research facilities using radioactive materials in Washington State. She has also been an independent fatality investigator, serving various clients in 36 states and 6 countries. She has a Masters in Safety Science from Embry Riddle Aeronautical University and is working towards her Ph.D. in Industrial and Organizational Psychology and Human Factors.
Danielle Goddard, Product Marketing Manager, Vector Solutions
Danielle is a product marketing manager with Vector Solutions, a leader in training and performance optimization, providing award-winning SaaS solutions. The company delivers continuing education (CE), training, technology, and performance management solutions to a broad range of industries, including education, public safety, industrial, IT and architecture, engineering, and construction (AEC) sectors. Danielle has assisted clients with creating incident investigation forms and building reports to analyze injury and illness data.
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